RETURNS
RETURNS
Returns Policy
*As a general rule, we do not accept returns other than for defective products.
Cancellation Policy
Please note that we do not accept cancellations or changes to orders, or returns, exchanges, or cancellations except in the case of defective products or incorrect deliveries.
Return deadline
In the case of a defective product or incorrect delivery, please contact us by phone or email within 10 days. After receiving your contact, we will explain how to return the product and receive a refund. In that case, we will cover the shipping costs.
Return Shipping Fee
In the case of defective products or incorrect delivery, we will cover the shipping costs.
*We do not accept returns except for defective products.
ORDER CANCELATIONS
Please note that we do not accept returns, exchanges, or cancellations. (Except for defective products and incorrect deliveries).
RETURN PERIOD
In case of defective or incorrectly shipped merchandise, please be sure to call us or contact us via e-mail within 10 days.Once we receive your contact, we will guide you through the steps in returning the product.Then we will proceed with the refund process.
RETURN POSTAGE
We will bear the shipping costs for defective or incorrectly shipped items.